UK Delivery Options
FREE UK Delivery Over £75
Royal Mail ‘1st Class Signed For’ – £4.45 Shipping time is 2-3 working days (working days do not include Saturday, Sunday or UK Bank Holidays)
Europe Delivery Options
FREE Delivery To Europe Over £75
Europe Royal Mail Signed For – £8.70
(Approximately 3-5 working days for delivery, excluding bank or public holidays)
International (Rest of the world)
FREE International Delivery Over £75
Royal Mail International Signed For – £9.95
(Approximately 5-7 working days for delivery, excluding bank or public holidays)
(Please note that if other shipping methods are required, please email us on our online form here.
Returns and Exchanges
If you are not satisfied with your order, we will exchange or refund the goods, if returned within 14 days. Please note:
- Returns and exchanges received after this time frame will not be accepted.
- Please note that due to health and hygiene reasons we are unable to accept returned earrings unless faulty.
- Cecily make every effort to check your purchase thoroughly for any faults before sending them out to you. All items returned as faulty will be inspected on receipt and any items deemed subject to fair wear and tear will not be accepted as faulty.
Please return the items in the same condition you bought them with the original packaging, quoting your order number and post to: Customer Service, Cecily London, 34 Compton Crescent, London, W4 3JA.
Please note that you will be responsible for the costs of returning the goods to us and Cecily is not responsible for any damage or loss through transit.